Privacy policy

Effective Date: August 25, 2026

At Prismra, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit Prismra.shop or place an order with us.

Information We Collect

We collect the following types of information:

  • Personal identification information: name, email address, phone number, shipping and billing address
  • Payment information: processed and stored securely by Stripe — we never store your full card number
  • Order information: products purchased, order history, transaction amounts
  • Technical information: IP address, browser type, device information, cookies and usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your questions and support requests
  • Improve our website and customer experience
  • Send marketing communications (with your consent — you may opt out at any time)
  • Comply with applicable laws and regulations
  • Detect and prevent fraud

Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers who assist us in operating our business, including:

  • Stripe — payment processing
  • Shopify — e-commerce platform
  • USPS, UPS, FedEx — order fulfillment and shipping
  • Google Analytics — website analytics

These providers are contractually obligated to protect your data and use it only as directed by us.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at Support@Prismra.shop with the subject line "Privacy Request."

Cookies

We use cookies to improve your experience on our website. For full details, see our Cookie Policy at Prismra.shop/cookie-policy.

Security

We implement industry-standard security measures including SSL encryption and Stripe's PCI-DSS Level 1 certified payment processing to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent revision.

Contact Us

📧 Support@Prismra.shop
📞 (302) 455-2894
📍 251 Little Falls Dr, Wilmington, Delaware 19808, United States